Lifeyear OÜ – Accessibility Statement

Effective Date: 1 September 2026

Statement

Lifeyear OÜ is committed to making its website and mobile applications, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to the Lifeyear platform including:

  • Lifeyear Patient Mobile Application (for patients)
  • Lifeyear Specialist Dashboard (web platform for healthcare professionals (HCPs))

Compliance status

The Lifeyear platform is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 Level AA, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reason(s):

(a) Non-compliance with the accessibility regulations

Lifeyear Patient Mobile Application

The following criteria are currently not met:

  • Some non-text content, such as icon-only controls, does not have a text alternative for screen reader users (SC 1.1.1).
  • Some headings are not marked up correctly, making content harder to navigate for screen reader users (SC 1.3.1).
  • Screen rotation is not supported, limiting flexibility in how the app is viewed (SC 1.3.4).
  • Some form fields do not declare their purpose, so they cannot be auto-filled by browsers, password managers or assistive technology (SC 1.3.5).
  • Colour contrast in places falls below the required ratio (SC 1.4.3, 1.4.11).
  • Text cannot be resized up to 200% without loss of content (SC 1.4.4).
  • Some interactive elements are not fully operable using a keyboard or assistive technology, and some error messages are not announced to assistive technology (SC 2.1.1, 4.1.2, 4.1.3).

The following criteria do not apply: 1.2.1–1.2.9, 1.4.2, 2.1.4, 2.4.1, 2.4.5, 2.5.4.

Lifeyear Specialist Dashboard

The following criteria are currently not met:

  • Colour contrast in places falls below the required ratio (SC 1.4.3, 1.4.11).
  • Content does not reflow at narrow viewport widths or high zoom levels without loss of information (SC 1.4.10).
  • Some interactive elements are not fully operable using a keyboard (SC 2.1.1).
  • Browser tab titles do not always reflect the page currently shown (SC 2.4.2).

The following criteria do not apply: 1.2.1–1.2.9, 1.4.2, 2.1.4, 2.5.4, 2.5.7, 3.2.6.

We are committed to making both our mobile app and web platform accessible to all users, including those with disabilities. The web platform is primarily used by healthcare professionals, which explains why certain accessibility criteria (marked as not applicable or not met) differ from the mobile app. We are actively working on improvements through regular updates and continued development.

(b) Disproportionate burden

We are not claiming any exemptions on the grounds of disproportionate burden at this time.

(c) Content not within the scope of the accessibility regulations

No third-party content is currently used in either the mobile or web platform; therefore, all content falls within the scope of the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 22 August 2026, following a full review of the Lifeyear platform against the WCAG 2.2 Level AA standard, and updates the version first published on 1 September 2025. The statement was last reviewed on 31 August 2026.

We aim to review and update this statement regularly; at least once per year or following any significant updates to the mobile app or web platform.

Feedback and contact information

Users can report any accessibility issues, provide feedback on compliance, or request information and content excluded from the scope of accessibility regulations by contacting us at: info@lifeyear.com.

Accessibility-related requests are managed by our dedicated team to ensure timely responses. If you need content in an alternative format, please contact us at the same email for assistance.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).